Microsoft 365 users across multiple regions experienced connectivity errors Thursday as the tech giant worked to resolve a widespread hours-long outage caused by elevated system loads.

As of early Friday, the disruption remained unresolved in the United States and had extended into the workday across the Asia-Pacific region, as Microsoft continued working to restore service.

The "elevated load" wasn't driven by an increase in traffic, according to an alert from the Microsoft Admin Center. Instead, it was the result of a "number of servers being unexpectedly unavailable, straining the remaining infrastructure."

"We're working to safely return…

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