Bekhruz Nagzibekov is the founder and owner of United HVAC, Plumbing & Electrical.
Managing multiple businesses is a constant balancing act–a challenge that tests your limits but also opens doors to immense growth. Over time, I discovered ways to ensure my companies not only operate efficiently but also thrive alongside strong teams. Through this journey, I’ve learned valuable lessons, made mistakes and reached conclusions that have shaped me into a better manager.
Management Organization
The key to handling multiple companies lies in delegation. It’s impossible to manage everything alone. By assembling capable teams to oversee operations, leaders can focus on guiding strategy and long-term goals. In my experience, empowering team members fosters trust, creativity and shared ownership of success.
How can you organize management? Each business has its own personality, requiring flexibility and a tailored approach. While I delegate responsibilities, I’m ready to step in when challenges arise. This active involvement has helped identify strengths, address weaknesses and implement meaningful change.
How can you allocate tasks and priorities? Each partner handles a specific niche. For example, one partner oversees operational processes, allowing us to avoid duplication of efforts. At the same time, I remain ready to assist when needed.
An Individual Approach To Each Company
I do not adhere to strict management standards. Each company is unique, requiring individual strategies. If something goes wrong, fully immerse yourself in the process, study the details and make decisions based on facts. This can help implement effective changes where needed.
How can you work with a multicultural environment? Delegation plays a crucial role in managing diverse teams. Different cultural perspectives drive innovation when nurtured. I recommend prioritizing training programs and initiatives that foster cultural awareness, ensuring smoother integration, respect and a sense of belonging.
How can you ensure equality and unity in the team? Emphasize respect and care for employees to create an environment where everyone feels valued. This avoids conflicts and boosts productivity.
Managing A Remote Team
Managing remote teams presented challenges like maintaining motivation and effective communication. Building a strong back office took years of trial and error, but treating employees with kindness and respect proved essential. People who feel valued stay and grow with the company. Synchronization is critical and achieved through clear planning tools, regular meetings and consistent feedback.
How can you create a back office? Creating an effective back office requires experimenting with hiring, management approaches and patience. Success comes from treating employees with kindness. Those who stay continue to grow with the company. However, motivating remote employees is a challenge. Working from home can lead to isolation and reduced engagement.
How can you synchronize tasks? Clear planning tools, regular online meetings and constant feedback ensure alignment. Every employee should understand their goals and expectations.
Teamwork And Interdepartmental Cooperation
With multiple business units, good communication between them is vital. This is especially true for back-office and on-site teams.
How can you ensure collaboration? Coordinating departments takes time and effort, especially when teams use different approaches. Transparent processes and consistent communication help overcome these challenges. Clear roles and responsibilities help team members understand their contribution to shared goals. Engage in regular discussions about challenges and achievements to maintain transparency and foster stronger collaboration.
Mistakes And Lessons: My Path to Success
Mistakes are an integral part of business. Growth and development are impossible without them.
What mistakes have taught me more? Mistakes provide invaluable lessons. I follow the principle of “Test – Mistake – Conclusion – New Step,” which refines strategies and reveals what works. Testing small changes before full implementation reduces risks, while feedback from colleagues, customers and partners offers fresh insights.
Practical Tips
1. Post-Mortem Analysis: After projects, analyze what went well and what could improve. This builds sustainable strategies for future challenges.
2. 10% Test Rule: Before major changes, test on a small scale. For example, try a single-page website redesign instead of an overhaul.
3. 360-Degree Feedback: Collect feedback from colleagues, customers and partners to see the full picture.
4. Roadmaps For Solutions: Document solutions as step-by-step guides for future challenges.
5. Regular Retrospectives: Discuss successes and obstacles weekly or monthly. Ask, “What worked?” “What didn’t?” and “What will we do differently?”
For instance, introducing an induction course tailored to new hires reduced onboarding time from two months to three weeks, proving the value of tailored solutions.
Final Thoughts
Managing businesses requires persistence, adaptability and commitment to growth. While challenges are inevitable, each one brings an opportunity to refine, improve and lead with purpose. The true reward lies in creating something valuable with a team that shares the vision and grows alongside you.
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